Regulations

Our property operates as guest house / rooms to let, not as a full-service hotel.
Therefore, Reception is available at the following times:

• 07:30 – 13:30
• 14:30 – 20:00(until 22:00 in high season)

Upon arrival, all guests will be asked to present a valid ID document and to pay the applicable city tax.

Online bookings

• Standard rate:no charge is made at the time of booking. The total amount will be charged automatically to the credit card provided, 8 days before arrival.
• Non-refundable rate:full prepayment is required at the time of booking.

Bookings by phone or e-mail

• Standard rate:a 30% deposit of the total amount is required by bank transfer at the time of booking. The remaining balance must be paid by bank transfer 8 days before arrival. In case of early departure, the balance is non-refundable.
• Non-refundable rate:full payment is required by bank transfer at the time of booking.

Cancellations must be submitted in writing.

• Standard rate:
  Up to 8 days before the arrival date: no penalty (only bank transfer fees for the refund will be retained).
  • After this deadline or in case of no-show:100% of the stay will be charged.
• Non-refundable rate:
  In case of cancellation, thetotal amount will be retained, regardless of the cancellation date.

The city tax is mandatory and collected on behalf of the Municipality of Dorgali.
It must be paid in cash upon arrival.

• Amount:€ 1.50 per person per day
• Exempt: children from 0 to 13 years

• Check-in:from 15:30 to 20:00 (22:00 in high season) at the Reception of Camping Car Palmasera (Viale Bue Marino)
• Early check-in (12:00):€ 30.00 (subject to request and availability)
• Late check-in (after 20:00):
  Free of charge if justified by travel schedule (e.g. flight, ferry, train)
  • € 15.00 between 21:00 (22:00 in high season) and 24:00
  • € 25.00 after 24:00
• Check-out:by 10:00 on the day of departure
• Luggage storage:available on request; times and conditions to be agreed with Reception.

Breakfast is served from 07:45 to 10:00.

Rooms are cleaned daily between 09:00 and 14:00.
If the room is not available during this time slot, cleaning will not be performed that day.

• Extra linen change:€ 10.00 per additional change
• Extra cleaning: in case of special cleaning needs due to inappropriate use of the room, an extra charge of€ 35.00may be applied, payable on site.

The property cannot be held responsible for:

• Loss, theft or damage to personal belongings left in the rooms or in common areas
• Damage to persons or property caused by or to third parties
• Damage caused to the property: any damage to rooms or common areas will be charged to the guest responsible at the time it is ascertained

Small pets are welcome under the following conditions:

• Mandatory notification at the time of booking
• Extra charge:€ 20.00 per stay for room sanitization
• Maximum allowed weight:15 kg (other cases may be evaluated individually)
• Pets must always be kept on a leash or in a carrier in common areas
• Maximumone pet per room
• Owners must provide carriers, beds and everything necessary for the pet’s well-being

Not allowed:

• Pets on beds, armchairs, chairs or tables
• Pets left unattended in the room. If housekeeping staff finds the pet alone in the room, cleaning will not be carried out
• Pets in the breakfast room

For breeds considered potentially dangerous, the use of a muzzle is mandatory.

 Owners are fully responsible for any damage caused by their pets to the property or to other guests.

Access to the property is reserved for registered guests only.
Any visitors must be authorized by Management and must present a valid ID document, which will be returned at the end of the visit.

It is strictly forbidden to smoke inside all indoor areas of the property.